Privacy Policy

Effective date: September 15, 2026

All Pro Restoration, Inc. respects your privacy. This Privacy Policy explains the information that may be collected when you use allprorestorationeasttn.com, how that information may be used and the choices available to you.

Information You Choose to Provide

When you call, email or submit a website form, you may provide information such as your name, email address, telephone number, property address and details about the services you are requesting. Please do not submit Social Security numbers, payment card information, insurance login credentials or other sensitive information through a general website form.

How We Use Information

Information you provide may be used to:

• Respond to questions and service requests;
• Coordinate restoration appointments and project communication;
• Maintain appropriate business and service records;
• Protect the website and prevent misuse; and
• Comply with applicable legal or regulatory obligations.

Website Analytics and Cookies

This website uses Google Analytics to help us understand general website usage, such as the pages visited, approximate location, browser or device type and how visitors reach the site. Google Analytics may use cookies or similar technology to distinguish visitors and sessions. We do not intentionally send the contents of website contact forms to Google Analytics.

You can manage cookies through your browser settings. Disabling cookies may affect some website features. For more information about Google’s practices, visit Google’s Privacy Policy.

How Information May Be Shared

We do not sell personal information submitted through this website. Information may be shared with service providers and trade partners when reasonably needed to operate the website, respond to a request or provide authorized restoration services. Information may also be disclosed when required by law, to protect safety or legal rights, or as part of a business transaction.

Data Security and Retention

We use reasonable administrative and technical safeguards intended to protect information. No website, email or electronic storage method is completely secure. Information is retained only as reasonably necessary for the purposes described above, business records and applicable legal obligations.

External Websites

This website may link to third-party services such as Facebook, Instagram, Google or review platforms. Their privacy practices are governed by their own policies, and All Pro Restoration is not responsible for the content or privacy practices of external websites.

Children’s Privacy

This website is intended for a general audience seeking property restoration services and is not directed to children under 13. We do not knowingly collect personal information from children through this website.

Your Choices and Privacy Questions

You may contact us to ask about information you submitted through the website or to request a correction. We may need to verify your identity and retain information when required for business, legal or safety reasons.

Policy Updates

We may update this Privacy Policy as the website or our practices change. The effective date at the top indicates when this page was last revised.

This page is a general description of website practices and is not legal advice. All Pro Restoration should periodically review it with qualified counsel as its services, vendors and legal obligations change.

SMS policies effective September 15, 2026.

SMS Privacy Policy

COMMUNICATION VIA SMS AND MOBILE MESSAGING

By checking our optional SMS consent box or otherwise expressly opting in to text messages from All Pro Restoration, Inc. ("we," "our," or "us"), you consent to receive communications from us, including text messages (SMS or MMS), related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manually. Message frequency may vary based on your interaction with All Pro Restoration, Inc. Standard message and data rates may apply. Please contact your mobile carrier for details.

OPTING OUT

You may opt out of receiving SMS messages from All Pro Restoration, Inc. at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.  You may also request to opt out by contacting us directly at the email address listed on this site.

USE AND PROTECTION OF MOBILE INFORMATION

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. All Pro Restoration, Inc. will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

CONSENT AND ACCEPTABLE USE

Providing your phone number alone does not enroll you in text messages. By expressly opting in, you agree to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.

SMS Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by All Pro Restoration, Inc. (“we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

Obtaining Consent:

You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

• A clear, affirmative opt-in (e.g., checking a box or submitting a web form).
• Disclosure of the type and frequency of messages.
• A link to this AUP and our Privacy Policy.

You must retain a record of consent, such as a timestamp or signed agreement.

Sample Opt-In Language

“By checking this box, you consent to receive text messages from All Pro Restoration, Inc. regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

Identification

All outbound messages must clearly identify All Pro Restoration, Inc. as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

Unsolicited or Spam Messages

• Advertising or promotional messages without explicit user consent
• Purchased phone lists or shared third-party consents

Illegal or Restricted Content

• Child exploitation material
• Hate speech or incitement to violence
• High-risk financial services (e.g., payday loans, crypto schemes)
• Debt relief or credit repair services
• Cannabis, CBD, or other controlled substances
• Prescription drugs without a license
• Gambling or betting content
• "Make-money-fast" or deceptive income claims

SHAFT Content

• Sexually explicit material
• Hate-based content
• Alcohol promotions
• Firearms and ammunition sales
• Tobacco or vaping products

Fraudulent or Malicious Content

• Phishing or impersonation
• Malware, spyware, or viruses

Evasion and Abuse

You may not:

• Use URL shorteners from shared public domains (e.g., Bit.ly)
• Misspell keywords or evade detection filters intentionally
• Send similar messages from multiple numbers (“snowshoeing”)
• Alter headers or spoof sender identity

Frequency and Reconfirmation

If you send recurring messages, you must:

• Inform users of the frequency
• Include regular reminders about opt-out options
• Reconfirm consent periodically as required by law

Enforcement

Violations of this Policy may result in:

• Warning or temporary suspension
• Termination of access to messaging services
• Reporting to telecommunications carriers and regulatory bodies

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy.  For questions about this Policy, contact us at the email address listed in the footer of this website.

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by All Pro Restoration, Inc. (“we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

Brand Name

All Pro Restoration, Inc.

Types of Messages You May Receive

By opting in, you may receive:

• Appointment reminders
• Account notifications
• Product or service updates
• Customer support communications

Message Frequency

Message frequency varies based on your interactions with up to 10 messages per month.

Message and Data Rates

Standard message and data rates may apply. Please contact your carrier for details.

Opt-Out Instructions

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Customer Support

• Text HELP for assistance

Email: rebecca.allprotn@gmail.com

Call: (865) 688-1774

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.